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data protection

I. Collection, processing and use of personal data:

 

Collection of usage data when requesting an exposé:

When an exposé is requested, the following data is collected and stored:

1) Name

2) e-mail number

3) Telephone number

4) automatic search criteria

 

This data will be stored by us if you provide it voluntarily and will only be used to carry out the service you have requested. The data is generally stored for a period of 7 years.

Your data will be passed on to third parties in the following cases

  1. Landlord/Lessor/Seller

For the purpose of implementation and upon request by one of the parties listed, your data will be transferred to them.

  1. Service provider:

In order to fulfill our tasks, we may commission carefully selected service providers (e.g. Internet providers, server operators) who must be given access to your personal data in order to fulfill their services. These service providers will use your personal data within the framework of data protection regulations and exclusively to fulfill their obligations to us.

  1.   Extraordinary distribution:

If the customer expressly requests, we are entitled to pass on the stored data to service providers such as financing institutions, insurance service providers or other service providers necessary to carry out the real estate transaction, such as clearance companies. They are entitled to save the transmitted data in order to implement the desired services.

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Collection of usage data when requesting a 3D tour:

A preview of the respective properties is generally anonymous, i.e. H. possible without providing any personal information. In principle, no personal data about you will be collected or processed without your voluntary information. We only store personal data if you provide it to us voluntarily.

Registration:

Before unlocking an object with 3D Tour, you must register and set up a user account. When collecting, storing and processing the personal information you provide (title, name, address, telephone number, email address), we comply with data protection regulations

Usage data:

After an object has been activated, the following data is collected and stored when viewing it online:

  • Number of accesses to the object

  • Online time spent in the respective property in minutes or hours, divided according to the respective rooms

 

  • Passing on your data: Your data will be passed on to third parties in the following cases:

  1. Landlord/Lessor/Seller:

We evaluate the usage data together with the landlord/lessor/seller in order to be able to provide evidence of the services we provide. In this case, we will only provide the landlord/lessor/seller with anonymized data, i.e. we will tell you what number of users spent what time in the respective property. The personal data you provided during registration will therefore not be passed on to the landlord/lessor/seller in connection with usage behavior.

  1. Service provider:

    In order to fulfill our tasks, we may commission carefully selected service providers (e.g. Internet providers, server operators) to whom we can provide

To fulfill their services, access to your personal data must be granted. These service providers will use your personal data within the framework of data protection regulations and exclusively to fulfill their obligations to us.

 

Collection of usage data for evaluation orders:

When a report or evaluation is requested, the following data is collected and stored:

1) Name

2) e-mail number

3) Telephone number

4) Property specific data

 

This data will be stored by us if you provide it voluntarily and will only be used to carry out the service you have requested. The data is generally stored for a period of 7 years.

Your data will be passed on to third parties in the following cases

  1. People named by the client.

For the purpose of implementation and upon request by one of the parties listed, your data will be transferred to them.

  1. Service provider:

In order to fulfill our tasks, we may commission carefully selected service providers (e.g. Internet providers, server operators) who must be given access to your personal data in order to fulfill their services. These service providers will use your personal data within the framework of data protection regulations and exclusively to fulfill their obligations to us.

  1.   Extraordinary distribution:

At the express request of the customer, we are entitled to pass on the stored data to service providers such as financing institutions, insurance service providers or other service providers necessary for the real estate business, such as lawyers and tax advice. They are entitled to save the transmitted data in order to implement the desired services.

 

 

Rights of those affected:

You have the right to free information about the data we have stored about you and, if necessary, the right to correct, block or delete this data. Your data will generally be stored for a period of 7 years.

 

 

Responsible body:

If you have any questions about the collection, processing or use of your personal data and if you would like to assert your data subject rights, please contact:

 

Feldner real estate & management

Owner: Mag. iur. Andreas Feldner

Location: Rilkeweg 4, 9130 Leibsdorf

T +43 (0) 660 6219900

E office@feldner.co.at

W www.feldner.co.at

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